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Privacy Policy

Privacy Policy 2021


This Privacy Policy applies to information, including personal information, collected and used by GB Environmental Trading Pty Ltd t/as Greenbank Environmental (“GBE”).

Information collected by GBE

GBE may as part of processing claims for Environmental Certificates collect data and information about you as required by various Federal and State pieces of legislation such as name, surname, company, contact details, email, IP address, and any other data you provide us and /or that will be needed to facilitate our business relationship.

Data may be collected from a variety of sources, including:

1. Information we collect from you directly via email, phone, letter, fax and any other means;

2. Information we collect about you when you call us, visit our sites, use our mobile applications or services, or view our online resources;

Use of data

All the information GBE collects about you may be combined to improve our communications with you and to develop world-class products and services. GBE will use the information collected to provide products and services you request (newsletter, quotations, offers etc.);

conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand/s);

operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products and services; managing our communications and customer relationships; performing accounting, auditing, billing, reconciliation and collection activities);

Where required by applicable law, GBE will obtain your consent for the processing of your personal information for direct marketing purposes.

The legal basis for GBE processing your personal information as described above will typically be one of the following:

Your consent; Performance of a contract with you or a relevant party; Our legitimate business interests; or Compliance with our legal obligation.

Data will be retained by GBE only for a period as it may be considered necessary according to applicable laws and reasonable business practices.

Disclosure of Data to Third Parties

GBE does not sell or otherwise disclose personal information about you except as described here or at the time of collection.

GBE may share personal information with service providers GBE has retained to perform services on our behalf (such as payment processing, order fulfilment, customer support and data analytics). These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements.

GBE may share personal information with our joint marketing partners and other business partners for the purposes described in this Privacy Policy.

GBE may share personal information about you to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of if assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GBE about our customers is among the assets transferred.

GBE may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

Data Transfers

GBE may transfer the personal information GBE collects and stores such data in other countries which may have different data protection laws than the country in which the information was provided. If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take adequate measures to protect that information.

Your rights

You are entitled to see the information GBE holds about you. You can also request changes to be made to incorrect information. You can ask for information to be deleted or blocked if you think that GBE shouldn’t be processing that information, or is processing it incorrectly. It is your responsibility to keep your personal information up to date so that accurate records can be maintained.

Links to Third-Party Sites and Social Media

GBE sites may also have “plugins” (such as the Facebook “Like” button) to third-party sites or offer login (such as log in with Facebook) through a third-party account. Third-party plugins and login features, including their loading, operation and use, are governed by the privacy policy and terms of the third-party providing them.

Changes to this Policy

Please check this privacy policy periodically to inform yourself of any change. The date this privacy policy last revised date is recorded at the top of the page.

Cookies, domain names and web beacons

GBE’s website and portal server automatically records "Visitor Information" based on your activity, through the use of "IP addresses" (as described below) or "Cookies" (as described below) or other industry-standard techniques, such as domain names or web beacons. GBE may use Visitor and Usage Information, including user behaviour, user experience, and user equipment and the computing and Internet environment, to improve the performance of our products. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website and online portals.

GBE Protection of Information

GBE takes adequate security measures to protect all Information collected from unauthorised access, maintaining data accuracy and enabling the correct use of Information.

Accessing your data and Privacy Complaint

If you have any Complaint about this Policy, the practices of this Website or Portal services, or if you want to exercise any of the rights that you are given under this Policy, you may contact us by sending a letter or email to:

GB Environmental Trading Pty Ltd. Attn. Data Protection Officer - PO Box 224, Nunawading VIC 3131


Or contact your local Data Privacy Authority.

Got a question?

Call us now

1300 473 362